FAQs

When choosing an in-home care provider, it’s important to ask certain questions to make sure the company you may be working with is qualified. In most instances, caregivers spend a lot of time with their clients, so having someone your family can trust is important. 

Below is a list of questions you should typically consider when choosing a provider:

Yes! A Care Partner is licensed by the Louisiana Department of Health (LDH) and fully insured for your peace of mind. By hiring an LDH (Louisiana Department of Health) licensed agency, it ensures that all employees are thoroughly screened and receive continuing education throughout their employment with “A Care Partner.”

We proudly serve Lafayette and the surrounding Acadiana communities.

Yes. We proudly serve veterans and may be able to assist with VA-approved care options.

Typically, services requests can be filled within two (2) hours. We do ask for as much advance notice as possible to make sure the necessary paperwork and assessment is done prior to staffing a client. We also like to meet our clients prior to starting services with them to ensure we match them with the perfect caregiver.

“A Care Partner” accepts long-term care insurance, Worker’s Compensation, VA Homemaker/Respite, Medicaid – CCW Waiver and Private Pay.

We will assist clients in establishing insurance claims, as well as applying for VA benefits through the Homemaker/Respite program.

Companion care focuses on social interaction and assistance with household tasks, while personal care includes hands-on support with bathing, dressing, grooming, toileting, mobility, and other daily activities.

“A Care Partner” is insured. We have taken the necessary precautions to protect the liability of our clients. Since our caregivers range in experience, some of them hold a Certified Nursing Assistant (CNA) license, while some of them are experts in their field due to their years of hands-on experience.

Using an agency, such as “A Care Partner” guarantees that anyone working in a client’s home is insured and bonded. It also ensures that if a caregiver needs time off, or has a family emergency, another caregiver can work in his or her place. Not having someone for back-up can leave family, and the client, in a bind. It’s also important to use an agency when filing claims for long-term care insurance.

As a locally owned, family-operated, non-franchised agency, we are committed to providing compassionate, dependable care that allows seniors to remain safe, comfortable, and independent at home.

Our applicants are drug screened, TB screened, background checked, motor vehicle checked and reference checked with at least two (2) years of professional history in the healthcare field. Our caregivers range in age, experience, sex, and race, and are thoroughly questioned during interviewing. Our Care Director focuses heavily on learning the personalities or our caregivers and client to ensure the best possible match.

We do ask our clients to sign an agreement, not tying them into any service minimum, but to ensure them our company is agreeing to provide a service to them as a client in their home or current living situation. Our contract also discusses care and pricing options, and is a statement of agreement between both parties.

We offer a complimentary in-home assessment to evaluate your loved one’s needs and develop an appropriate care plan.

Yes. Whether you need assistance for a few hours each week, respite care, overnight care, or ongoing support, we can create a schedule that works for your family.

Of course. Finding the right fit is important, and we will work with you to ensure your loved one is comfortable and well cared for.